FAQ

FREQUENTLY ASKED QUESTIONS

Products

What is the life cycle of your products?

One year to three years

What are the specific categories of your products?

After more than 20 years’ producing and business experience, we already produce and collect many kinds of pet products for customers’ needs based on part of our own production lines and comprehensive supply chain.
Including pet clothes, pet beds, pet carrier, pet harness, pet collars&leashes, pet toys, pet kennels, cat toilet, cat scratcher and daily accessories etc.

What are the specifications and styles of your existing products?

There are product quotation form and catalog file for details, please contact with us!

Payment Method

What are the acceptable payment methods for your company?

We mainly accept T/T (30% deposit and 70% balance before shipment). For other payment methods, we consider West Union, Moneygram, PayPal etc.

Market and Brand

Which people and markets are your products suitable for?

Both domestic and foreign markets are suitable. Our customers are from pet supplies distributors, pet store owners, pet shops etc. Main markets are from United States, Australia, United Kingdom, New Zealand, Canada.

How did your customers find your company?

Google website, Customers’ recommendation, Marketing and Social media platform etc.

Does your company have its own brand?

Yes, JiMiHai. But we won’t print our logo on the products in order to distribute to all customers for different business needs.

Which countries and regions have your products been exported to?

Products have been exported to Japan, South Korea, the United States, Germany, France and other countries.

Do your products have cost-effective advantages, and what are the specific ones?

Small sales team is more flexible when taking orders and providing faster feedback. There is close connection among sales team and independent R&D and production departments.